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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Deb Bridges

July 21, 2026

5  out of  5
rating by Deb Bridges
"She was very friendly and efficient!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re happy to know we met your expectations. "
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Richard Stanley III

July 20, 2026

5  out of  5
rating by Richard Stanley III
"Amazing customer service! I was able to get my new vehicle covered very quickly and Vicki was amazing."
We responded:
"Thank you for the 5-star review! We’re thrilled to hear you had such an amazing experience. Vicki will be so happy to know her help made getting your new vehicle covered quick and easy. We truly appreciate your business!"
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Deanna Herron

July 16, 2026

5  out of  5
rating by Deanna Herron
"Personable yet professional. Highly recommend"
We responded:
"Thank you so much for the 5 stars, Deanna! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Jonathan Nesci

July 14, 2026

5  out of  5
rating by Jonathan Nesci
"Thank you for all your help and following up so quickly on my questions!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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joe jonas

July 13, 2026

5  out of  5
rating by joe jonas
"I have nothing negative to say about this location. Prompt, informative, and helpful."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage, assisting with a claim or answering general questions."
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JustCause

July 13, 2026

5  out of  5
rating by JustCause
"Agent was very friendly and professional."
We responded:
"Thank you for your kind review of our Team. We appreciate it!"
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Matt Day

July 10, 2026

5  out of  5
rating by Matt Day
"Excellent customer service. Hands down the BEST insurance experience we’ve ever had! Tammy is awesome to deal with. Thanks for all the help!"
We responded:
"Thank you for sharing your experience! I'm glad to hear that you had a positive experience with us. Tammy will be happy to hear your kind words. If you need anything else, feel free to reach out. Thanks for being a Good Neighbor! -Frank"
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David Orr

July 9, 2026

5  out of  5
rating by David Orr
"I think Vicki Shepherd is an amazing customer service representative. She gets the job done quickly and efficiently."
We responded:
"David, it’s a pleasure to hear what a wonderful experience you’ve had with Vicki. We will share your review with her. Thank you for your feedback!"
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L Goins

July 9, 2026

5  out of  5
rating by L Goins
"As always, employees at Frank Tuxworth in Columbus are efficient. This my first experience with Katie and she is a true asset to State Farm. Thanks Katie for a quick turn around."
We responded:
"Thank you for the amazing review! We’re so glad Katie provided efficient service with a quick turnaround. It’s our goal to exceed expectations for all your insurance needs—thanks again for your support!"
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Summer Barkes

July 3, 2026

5  out of  5
rating by Summer Barkes
"Tammy is amazingly helpful! She provides excellent customer service and has made our experience enjoyable."
We responded:
"Tammy is amazing—thank you for sharing your experience! We’re so glad she was able to provide excellent customer service and make your visit enjoyable. We’ll be sure to pass your kind words along to her."
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Leigh Billhymer

July 1, 2026

5  out of  5
rating by Leigh Billhymer
"I needed renters and car insurance and spoke with Katie. She was great and made the process quick and painless. I will definitely be referring her to my friends and family. Thanks Katie!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us! If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Glenn Bunch

June 30, 2026

5  out of  5
rating by Glenn Bunch
"Great company."
We responded:
"Thank you so much for taking the time to leave us a 5-star review! We truly appreciate your kind words—“Great Price” and “Great Company” means a lot to our team.

We’re grateful for the opportunity to earn your business, and we look forward to helping you again in the future!"
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JoYcE MaRiE

June 26, 2026

5  out of  5
rating by JoYcE MaRiE
"Excellent Sirvice."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Tyler Riggs

June 25, 2026

5  out of  5
rating by Tyler Riggs
"I reached out to this agency and spoke with Tammy Jones about a mutual client. She demonstrated an administrative prowess unmatched by other affiliates. I was extremely pleased with the quick turnarounds and efficiency, and would definitely recommend bringing your insurance needs here for great customer service."
We responded:
"Thank you for the amazing review, Tyler! We’re so glad Tammy was able to assist with our mutual customer and provide a quick turnaround. It is truly the goal of our team to exceed expectations when it comes to all insurance needs. We truly appreciate your recommendation and look forward to serving you again."
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Clay Kessner

June 18, 2026

5  out of  5
rating by Clay Kessner
"Always helpful and prompt replies."
We responded:
"Thank you so much for your 5-star review! We truly appreciate your kind words about our helpfulness and prompt responses. It means a lot to me and our team! We look forward to assisting you again soon."
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Diana Garcia

June 11, 2026

5  out of  5
rating by Diana Garcia
"Tammy was very helpful and patient with me."
We responded:
"Thank you for the review! We’re so happy to hear you found our pricing great and that Tammy was very helpful and patient with you."
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Raj Singh

June 11, 2026

5  out of  5
rating by Raj Singh
"Excellent explaination with so kind. I am proud to be your customer. Really appreciated."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Lauran Fox

June 10, 2026

5  out of  5
rating by Lauran Fox
"Tammy has been exceptional help with all our questions and guided us towards wonderful discounts."
We responded:
"Thank you so much for your 5-star review! We’re thrilled to hear Tammy has been exceptional and that she helped answer all your questions."
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Dennis Taylor

June 2, 2026

5  out of  5
rating by Dennis Taylor
"Frank and his staff are always ready, willing and able to serve our needs. They are always friendly and courteous."
We responded:
"Thank you for the kind words Dennis! We appreciate having you as a customer and assisting with your Flood Insurance needs."
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Jeremy Vanantwerp

May 6, 2026

5  out of  5
rating by Jeremy Vanantwerp
"She was awesome"
We responded:
"Thank you for the 5-star review! We have great rates and even better people! We truly appreciate your support and look forward to serving you again soon."
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Stacy Slater

April 13, 2026

5  out of  5
rating by Stacy Slater
"Katie has been such a great help getting everything bundled together for me and my fiancé! Thank you Katie!"
We responded:
"Hi Stacy. Thank you so much for your wonderful review! We truly appreciate your kind words and are glad we could assist you in bundling your insurance to save money. If you ever have any questions or need assistance with anything related to your insurance, please don’t hesitate to reach out to our team. We’re always here to help!"
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Derek Kinsey

March 31, 2026

5  out of  5
rating by Derek Kinsey
"Katie Burton was very nice & informative in explaining everything where I could understand it. She was knowledgeable & polite & able to answer all my questions. I enjoyed talking to her."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with our office and team. Katie takes pride in making things simple and easy! If you ever need anything down the road, do not hesitate to reach out—we would love to help! Frank"
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Yasmin

March 14, 2026

5  out of  5
rating by Yasmin
"Katie helped me with a quote. She answered all my questions and was able to communicate via email and phone to quickly. Highly recommend working with her."
We responded:
"Hey Yasmin, Thanks so much for taking the time to share your positive experience! It's great to know that we were able to provide you with the highest levels of service. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! Thanks again and we look forward to seeing you again soon."
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Brenda Saewert

March 11, 2026

5  out of  5
rating by Brenda Saewert
"Great service! Katie was thorough and answered all my questions. Thank you for your help today."
We responded:
"Thank you Brenda! Vicki is a great part of our team!"
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Leah Brouse

March 5, 2026

5  out of  5
rating by Leah Brouse
"Kate is efficient and professional, was quick and easy making changes on our account! Thanks Kate for doing a wonderful job helping us"
We responded:
"Dear Leah, We are grateful and appreciate the time you took to leave your review. It's great to know that we were able to provide you with the highest levels of service. If you ever need anything please don't hesitate to reach out to our team. See you next time!"