State Farm® Insurance Agent Frank Tuxworth
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jarrod Royalty
October 26, 2026
5
out of
5
rating by Jarrod Royalty
"Tammy Carpenter is great to work with. We added a new Truck to our policy and she gave us all the options until we were happy. Frank's office has been the best insurance company I've had. Couldn't recommend them enough!"
Berlier Almeida
October 11, 2026
5
out of
5
rating by Berlier Almeida
"I had an excellent experience with Tammy from State Farm. She communicated the changes to my umbrella policy in a very clear, honest, and professional way. Tammy was also very responsive and provided prompt and helpful answers to all of my questions. I truly appreciated her patience, transparency, and willingness to make sure I fully understood the changes. Her customer service was outstanding, and I would definitely recommend Tammy to anyone looking for professional and trustworthy assistance."
We responded:
"Thank you so much for your kind words and heartfelt appreciation! We are thrilled to hear that Vicki Shepherd was able to provide you with exceptional support and guidance during such a challenging time. Your feedback means a lot to us, and we're glad we could make the insurance process easier and less stressful for you. Please don’t hesitate to reach out if you need anything else in the future!"
Leanna Gonzales
October 9, 2026
5
out of
5
rating by Leanna Gonzales
"Tammy was great and very fast with getting the help we needed!"
We responded:
"Thank you for the 5-star review, Leanna! We’re proud to serve the Columbus community and truly appreciate your support. "
Andrea Hays
October 8, 2026
5
out of
5
rating by Andrea Hays
"Love this place, I can call anytime and they help immediately. No prompts, no menus, a real person. Always friendly and happy to help. Vicki is top of the line 😃"
We responded:
"WOW!! We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
Tammy Carpenter
October 7, 2026
5
out of
5
rating by Tammy Carpenter
"My name Is Brenda Mattingly I was in your office today and I had such great service from Vicki and Tammy. They were attentive, kind and met all my needs. I love working with both of them. I had to borrow their phone to write this review because I do not have a Google account. These girls are the best."
We responded:
"Thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
Jerry Smith
October 7, 2026
5
out of
5
rating by Jerry Smith
"Been with State Farm for years and I’ll never change!"
We responded:
"We really appreciate your 5-star review Jerry! Providing great service is always our goal, and we’re so happy to know we continue to meet your expectations. "
ricardo1967
October 3, 2026
5
out of
5
rating by ricardo1967
"I’ve been with State Farm for over 20 years (home & vehicles) and probably would have left by now if it wasn't for Frank and his team, especially Vickie. They are knowledgeable, professional, and responsive. Dealing with insurance can mean going through stressful times, but they always make me feel well supported and do everything they can for me within their policy limitations. Keep up the great job!"
We responded:
"Thank you so much for the 5-star rating, Ricardo! We truly appreciate your support and value you as a customer! Feel free to reach out to my team and I anytime. - Your State Farm Agent, Frank Tuxworth "
Nancy
October 2, 2026
5
out of
5
rating by Nancy
"Tammy has ben so helpful. She is very knowledgeable and friendly."
We responded:
"Thank you so much for the 5 stars, Nancy! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
Steven Reedy
September 29, 2026
5
out of
5
rating by Steven Reedy
"Helpful in answering my questions."
We responded:
"Thank you so much for the 5 stars, Steven! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
Cindy England
September 28, 2026
5
out of
5
rating by Cindy England
"Thank you Tammy Jones for the friendly service and the professional manner in which you handled my insurance need."
We responded:
"Cindy, thank you for taking the time out of your day to leave us a review! We love hearing about how Vicki provided a wonderful insurance experience for you. Our office loves being your good neighbor!"
Renada Pyatt
September 24, 2026
5
out of
5
rating by Renada Pyatt
"Answered all my questions and was very professional. I love the service I received."
We responded:
"Thank you so much for the 5 stars, Renada! We truly appreciate your feedback and are always happy to help whenever you need us. "
Ligong Yang
September 23, 2026
5
out of
5
rating by Ligong Yang
"I have home and auto insurance with Frank Tuxworth State Farm for about 15 years, including the time when it was under David Dailey. Vicky Shepherd always responded to my inquiry and request professionally. Highly recommend this branch."
We responded:
"Ligong, we’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
Matthew Wildman
September 21, 2026
5
out of
5
rating by Matthew Wildman
"Very friendly and awesome to work with :)"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Columbus. "
Stacie Woempner
September 17, 2026
5
out of
5
rating by Stacie Woempner
"⭐⭐⭐⭐⭐ 5 Stars!
Tammy was absolutely wonderful to work with! She provided excellent communication throughout the entire process and was incredibly quick to respond to any questions or requests I had.
She made getting everything set up easy and stress-free, and I received insurance cards promptly. It’s refreshing to work with someone who is so responsive, helpful, and attentive to her customers.
I truly appreciate Tammy’s outstanding service and would highly recommend her to anyone looking for a knowledgeable and reliable insurance agent!"
We responded:
"We’re so happy to hear you had a great experience—thank you for the wonderful 5-star review, Stacie! Tammy is passionate about providing a smooth and stress-free process every step of the way. And, we are especially glad you received your insurance cards right away. Thank you again for recognizing her—if you need anything down the road, we’re always here to help."
Amber Templeton
September 11, 2026
5
out of
5
rating by Amber Templeton
"Miss Vicky went above and beyond for me and my family, over the past three days we have probably corresponded at least two dozen times to get everything situated straightened up and right. We was lied to from a previous agency. I got the same coverage for Life Home and auto for less and I actually believe what I have is what I have now!! Thank you so much, Miss Vicky!!!! And thank you to Frank as well!"
We responded:
"Thanks so much for the great review, Amber! We’re thrilled to hear you had such a positive experience with our office. I'm glad we could save you money on your Auto, Home and Life insurance policies! Vicki is very conscientious and loves helping people get the right protection at the best price! Frank"
Robert W. Rogers
September 9, 2026
5
out of
5
rating by Robert W. Rogers
"Thanks for saving me $1322.00. You Rock"
We responded:
"Thank you so much for the 5 stars, Robert! We truly appreciate your feedback and are always happy to help whenever you need us. Glad we could save you a lot of money!"
Nathan Savi
August 28, 2026
5
out of
5
rating by Nathan Savi
"Tammy is very helpful to meet my insurance needs"
We responded:
"Thank you so much for the 5 stars, Nathan! We truly appreciate your feedback and are always happy to help whenever you need us. "
Kaycee Myers
August 24, 2026
5
out of
5
rating by Kaycee Myers
"Tammy was super personable and efficient!"
We responded:
"Thank you so much for the 5 stars, Kaycee! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
Gandharva Wattal
August 18, 2026
5
out of
5
rating by Gandharva Wattal
"Vicki has helped me with multiple topics related to my auto and rental insurance. She was extremely helpful, caring, and punctual in getting me the help that I needed. Would strongly recommend State Farm for your Car and Home Insurance."
We responded:
"Thank you so much for the wonderful 5-star review! We’re thrilled to hear that Vicki has been so helpful, and responsive in assisting you with your auto and renters insurance needs. Providing timely, personalized service is very important to our team. We truly appreciate your trust in our office."
Leah Brouse
August 4, 2026
5
out of
5
rating by Leah Brouse
"Kate is efficient and professional, was quick and easy making changes on our account! Thanks Kate for doing a wonderful job helping us"
We responded:
"Dear Leah, We are grateful and appreciate the time you took to leave your review. It's great to know that we were able to provide you with the highest levels of service. If you ever need anything please don't hesitate to reach out to our team. See you next time!"
Deb Bridges
July 21, 2026
5
out of
5
rating by Deb Bridges
"She was very friendly and efficient!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re happy to know we met your expectations. "
Richard Stanley III
July 20, 2026
5
out of
5
rating by Richard Stanley III
"Amazing customer service! I was able to get my new vehicle covered very quickly and Vicki was amazing."
We responded:
"Thank you for the 5-star review! We’re thrilled to hear you had such an amazing experience. Vicki will be so happy to know her help made getting your new vehicle covered quick and easy. We truly appreciate your business!"
Deanna Herron
July 16, 2026
5
out of
5
rating by Deanna Herron
"Personable yet professional. Highly recommend"
We responded:
"Thank you so much for the 5 stars, Deanna! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
Jonathan Nesci
July 14, 2026
5
out of
5
rating by Jonathan Nesci
"Thank you for all your help and following up so quickly on my questions!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
joe jonas
July 13, 2026
5
out of
5
rating by joe jonas
"I have nothing negative to say about this location. Prompt, informative, and helpful."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage, assisting with a claim or answering general questions."